Your privacy.
This notice explains how British Horror Studio handles information when you visit the Picture House, sign up for email updates or contact us. For privacy questions, write to support@britishhorrorstudio.com.
Our magazine and email updates
With your consent, we use your email address to send our free quarterly film magazine and occasional film announcements, Kickstarter news and special offers. You choose to join and confirm your address through an email link. Brevo manages the form, contact records and email delivery. Records can include your email address, consent and confirmation, subscription preferences and delivery information. Email reports may record opens and link clicks.
Unsubscribe using the link in any marketing email, or contact us. Joining the mailing list is separate from Patreon membership or buying a film. Writing to us does not subscribe you.
Contacting us
When you email us, we receive your address, your name if supplied, your message and attachments. We use these to answer your enquiry and keep relevant records, relying on our legitimate interest in running the studio and providing support. Correspondence is handled through Google Workspace.
Website services and video
This website is hosted through OpenAI Sites. Hosting services process technical information, such as IP addresses, browser details, pages requested and request times, to deliver and protect the website. We rely on our legitimate interest in keeping the site available and secure.
Our signup form loads resources from Brevo. Opening the trailer loads a YouTube player using its privacy-enhanced domain; YouTube then receives connection information and may use cookies or similar technologies when you interact with its player. The player is not loaded before you choose to open it. We have not added advertising trackers to these pages.
Ticket purchases, Patreon membership, shopping and social links take you to separate services with their own privacy arrangements. Provider information: Brevo, Google and OpenAI. Some providers process information outside the UK under the safeguards set out in their terms.
How long information is kept
We keep mailing-list information while your subscription is active. After you unsubscribe, a record of your choice and consent may be kept to prevent further unwanted messages and demonstrate your preferences. Correspondence is kept as needed to deal with enquiries and relevant complaints or claims. Technical and delivery records follow the providers’ retention arrangements. Contact us to ask about a particular record.
Your choices and rights
Depending on the circumstances, you can ask for access, correction, deletion, restriction or a portable copy of your information, object to processing based on legitimate interests, and withdraw marketing consent at any time. Write to support@britishhorrorstudio.com. You can also raise a concern with the Information Commissioner’s Office.